March 2nd

As promised we said we’d give an update as and when we had more information, so here goes……

As I’m sure your all aware by now its been a real struggle to get any trucks from the UK into Spain since 1st January.

The update is things are starting to improve slowly and trucks are starting to get through a little quicker.

Its not a lie when we say that we’ve had more than 30 trucks stuck at customs all over Spain for up to 6 weeks, we’ve tried everything possible to clear these trucks but the goal posts seemed to move on an almost daily basis with new additional paper work almost daily.

Average clearance time is 23 days a truck up till now!

Once one truck clears things become a lot clearer as we have a template for the paper work required for the products on the cleared truck.

We’ve also been sourcing products from Ireland and I’m sure many of our Irish customers will recognise the SuperValu range!

There is a massive amount of work going on from everyone in the Overseas team to ensure we get back to normal asap so we’d also like to take this opportunity to thank all our staff for their hard work and dedication over the last few months👍

We will continue to update our social media pages as and when we have more information, hopefully this will be more often going forward.

Thank you.

We have been sourcing products from both Ireland and other parts of Europe as its impossible to get short life products from Great Britain to Spain with sufficient shelf life.

As an example we sent Muller Fresh Milk on the 3rd February and it got to stores on the 25th February with 2 days shelf life, hence why we have brought in Irish fresh milk as a substitute currently.

In stores you will now be able to purchase a varied range of cheese, butters, yoghurts, cooked meats, bacon, sausages, black pudding, pies, quiche, soups, pizzas, coleslaws and locally sourced produce.

We are currently working with our Pork Pies supplier to see if we can transport the products frozen and then thaw at store to sell without affecting the quality of product.

Again we have been sourcing product from Ireland as well as getting a number of Iceland products delivered direct from factories in Europe.

Supplies of bread are now fixed and we have full availability across the range, we were told last week that it was illegal to sell Warburtons Crumpets in Europe due to its content, this decision has now been reversed and these are now available in all stores!

We have a full range of chips, potato products and vegetables in store now.

We’ve also had a number of coated chicken, fish and pizza lines delivered in the last 2 weeks.

We have a full truck of coated chicken products arriving into stores early next week which includes chicken nuggets, dippers and breast steaks.

In the next couple of weeks we will have deliveries of every category of frozen including ready meals, pizzas, pies, fish, chicken, desserts and ice cream (once they hit store we will update you on our social media pages).

We also have 2 truck loads of the Greggs range pending and should be in stores within the next 7 days!

We feel our frozen range will be 90% available within the next 2 weeks.

We are slowly progressing with filling our shelves on dry.

Again we have sourced a number of products from Ireland and the rest of Europe to help availability.

We’ve sourced a number of promotional lines and they will now be highlighted in store.

Hitting stores in the next couple of days are some of your family favourites, Ambrosia Custard, Ambrosia Rice Pudding, Bisto Gravy and Nestle Cereals.

Over the next 7 days we will be taking numerous deliveries of branded goods including Walkers Crisps, PG tips and Branston Baked Beans.

There are also a number of trucks containing Tesco own label goods which include teabags (including decaf), biscuits, confectionery, crisps and soft drinks, again these will be delivered within the next few days.

In terms of alcohol we have Guinness 440ml and Strongbow Dark Fruit 440ml cans in store now.

In the last few days we’ve found that household products are a lot easier to clear so over the next 7 days stores will be receiving additional stock (we already have Mrs Hinch’s favourite, ‘The Pink Stuff’!).

Easter Eggs left our depot in the UK on Friday, we are pretty confident that we will clear customs and will be in all stores within the next 7 days (stores already have Hot X Buns!).

Mandatory COVID-19

 

A reminder to all customers shopping in Overseas Supermarkets.

Where possible shop alone rather than in groups to help aid us in social distancing and reduce potential waiting times to enter the store.
Please ensure you wear a mask and sanitise your hands on entrance to the store.

Be mindful of others whilst shopping and maintain a 2 metre distance where possible.